Technical Support
To ensure your computer meets the system requirements, test your system using our System Check linked below.
Test your system
Freestone® Learner Support is here to help with any issues you may encounter while accessing or viewing your online content.
Technical Assistance
Our technical team will respond to inquiries outside operating hours within approximately 24 business hours.
Available Monday – Friday, 8:00 a.m. – 6:00 p.m. EST
Phone: 1-866-702-3278
Email: freestonelearnersupport@communitybrands.com
Chat: Click the blue widget in your lower right screen to generate a support ticket
ICMA Account & Content
For content or ICMA-specific questions
Phone: (609) 799-4900
Email: info@icma.com
Test your system
Freestone® Learner Support is here to help with any issues you may encounter while accessing or viewing your online content.
Technical Assistance
Our technical team will respond to inquiries outside operating hours within approximately 24 business hours.
Available Monday – Friday, 8:00 a.m. – 6:00 p.m. EST
Phone: 1-866-702-3278
Email: freestonelearnersupport@communitybrands.com
Chat: Click the blue widget in your lower right screen to generate a support ticket
ICMA Account & Content
For content or ICMA-specific questions
Phone: (609) 799-4900
Email: info@icma.com